DATA SECURITY POLICY

Last updated: February 4, 2026

1. INTRODUCTION

Dizibook (“Dizibook,” “we,” “us,” or “our”) is committed to protecting the security, confidentiality, and integrity of the information processed through our platform.

This Data Security Policy explains the technical, administrative, and organizational measures we use to safeguard data collected, stored, and processed as part of our services.

Dizibook is operated by Dizignate LLC, a limited liability company registered in the State of Wyoming, United States of America.

This policy applies to all users (“you,” “your”) of the Dizibook website, platform, and services.

2. SCOPE OF THIS POLICY

This Data Security Policy applies to:

Customer data stored within the Dizibook platform
Personal information collected from website visitors
CRM records, leads, and contact data uploaded by users
Communication data (SMS, email, calls, call recordings)
Account and subscription data

This policy does not apply to third-party platforms or services that may integrate with or be linked from Dizibook.

3. SHARED RESPONSIBILITY MODEL

Data security is a shared responsibility.

3.1 Our Responsibilities

We are responsible for:

Securing the infrastructure and platform we control
Implementing reasonable security safeguards
Limiting internal access to data
Maintaining system availability and integrity

3.2 Customer Responsibilities

You are responsible for:

Protecting your login credentials
Managing user access and permissions
Ensuring lawful collection and use of data
Maintaining compliance with applicable laws

4. DATA CLASSIFICATION

Dizibook processes different categories of data, including:

Account Data: user profiles, login credentials
Business Data: CRM records, leads, contacts
Communication Data: SMS, email, calls, recordings
Billing Data: subscription status and payment metadata
Technical Data: logs, IP addresses, device information

Payment card information is not stored by Dizibook.

5. INFRASTRUCTURE SECURITY

5.1 Secure Hosting

Dizibook uses secure, professionally managed hosting environments designed to protect against unauthorized access, data loss, and service disruption.

5.2 Network Security

We implement network-level safeguards, including:

Firewalls
Traffic monitoring
Access controls

These measures help protect against unauthorized access and malicious activity.

6. ENCRYPTION

6.1 Data in Transit

Data transmitted between users and our platform is protected using industry-standard encryption protocols.

6.2 Data at Rest

Where applicable, stored data is protected using encryption and other security mechanisms designed to prevent unauthorized access.

7. ACCESS CONTROLS

7.1 Internal Access

Access to customer data is restricted to authorized personnel only
Access is granted on a need-to-know basis
Internal access is logged and monitored

7.2 User Access

Customers can:

Create and manage user roles
Assign permissions within their account
Revoke access at any time

You are responsible for managing access within your organization.

8. AUTHENTICATION AND ACCOUNT SECURITY

User authentication is required to access the platform
Strong password practices are encouraged
Users are responsible for maintaining account security

We recommend:

Using unique passwords
Limiting account sharing
Revoking access for former team members promptly

9. DATA BACKUPS AND AVAILABILITY

Data backups are performed as part of standard operations
Backups are designed to support system recovery in case of failure
Backup retention periods may vary

We do not guarantee uninterrupted service but take reasonable steps to maintain availability.

10. PAYMENT SECURITY

All payment transactions are processed through Stripe, a third-party payment processor.

Dizibook does not store or process credit card numbers
Payment data is handled directly by Stripe
Stripe maintains its own security and compliance standards

11. THIRD-PARTY SERVICE PROVIDERS

Dizibook relies on third-party providers for infrastructure and functionality, including:

Hosting and cloud services
Payment processing
Communication delivery (SMS, email, voice)
Analytics and monitoring

These providers are selected based on reliability and security practices and are permitted to process data only as necessary to provide their services.

12. COMMUNICATION DATA SECURITY

For SMS, email, and voice services:

Messages and call logs may be stored to enable functionality
Call recordings are stored only if enabled by the user
Delivery and carrier behavior are outside our control

Customers are responsible for ensuring lawful use of communication features.

13. INCIDENT RESPONSE

13.1 Security Incidents

We maintain procedures to identify, respond to, and mitigate security incidents.

13.2 Breach Notification

If a data breach affecting personal information is confirmed, we will:

Take reasonable steps to contain the incident
Notify affected users where required by law

14. DATA RETENTION AND DELETION

Data is retained only as long as necessary for service delivery, legal obligations, and dispute resolution
Customers may request deletion of their data, subject to contractual and legal requirements

Some data may be retained where required by law or for legitimate business purposes.

15. USER DATA RIGHTS

Depending on applicable law, users may have rights to:

Access their data
Correct inaccurate data
Request deletion of data

Requests can be submitted to [email protected].

16. INTERNATIONAL DATA TRANSFERS

Dizibook operates globally.

Data may be processed or stored in jurisdictions outside your country of residence.
We take reasonable measures to protect data transferred internationally.

17. LIMITATIONS OF SECURITY

While we implement reasonable safeguards, no system is completely secure.

You acknowledge and agree that:

Absolute security cannot be guaranteed
Data transmission over the internet carries inherent risks

Use of the Services is at your own risk.

18. POLICY UPDATES

We may update this Data Security Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Services constitutes acceptance of the revised policy.

19. GOVERNING LAW

This Data Security Policy is governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

20. CONTACT INFORMATION

If you have questions about this Data Security Policy or security practices, contact us at:

📧 [email protected]
📧 [email protected]
📞 +1 (478) 999-9490

IMPORTANT NOTE (PLAIN ENGLISH)

Dizibook takes security seriously, but customers must also use the platform responsibly.
Security works best when technology, policies, and user practices work together.